DELIVERY INFORMATION

UK
We offer a complementary next day delivery service for all UK orders. Please be aware that your parcel will require a signature in order to be delivered and tracking information will be supplied on the day of dispatch. We also offer Saturday delivery options, so please contact us to discuss your requirements.

INTERNATIONAL ORDERS
We offer complementary delivery on all international orders. We aim to get your order to you as quickly as possible, but in rare cases, local customs and excise authorities can introduce delivery delays that are out of our control. We will notify you of any delays where possible and a tracking number will be sent to you on the day of dispatch.

COLLECT IN PERSON
Collect your purchase in person at office in Hatton Garden, London. Collections can be made by appointment only during our opening hours. Please note, photo ID and proof of purchase will be required for collection.

ADDITIONAL INFORMATION
All of our items are fully insured whilst in transit. In the unlikely event your parcel goes missing or does not arrive on time, please contact us at the earliest opportunity.

UK shipping is provided by Royal Mail Special Delivery and international shipping is provided by FedEx International Priority. We regret that we are unable to deliver to PO box numbers or freight forwarding companies.

International clients (including EU clients as of 1st January 2021) may be liable to customs and excise duties or taxes when purchasing from us. We are unable to waive these charges and they must be paid in order for you to receive your item. Rates are dependent on the country of residence, so please contact your local customs authority for detailed information